One of the youngest central business districts in the metro, Bonifacio Global City (BGC) in Taguig has recently been developed as one of the top cities for bpo companies. Along with Makati and Ortigas, employees of the BPO industry would agree that BGC is probably one of the best places in Manila to work in.
Wondering why? Here are some reasons.
Accessibility for Everyone
With its well planned roads, commuting to and from BGC is a breeze. There are lots of public transportation terminals in the areas, ample parking spaces, and even point-to-point vans and busses that ensure safe and convenient travel. There’s also the BGC Bus that enables commuters to reach transport terminals faster.
A Modern Corporate Hub
As one of Manila’s central business districts, the corporate spaces and towering offices in BGC are plenty. Surrounded by like-minded individuals and professionals hustling through the day, it’s a great way to stay motivated and to be inspired to do great at work every day.
A Foodie’s Paradise
Everyone knows how challenging it can be to work on an empty stomach or to not have that first cup of coffee at work. Well, being a foodie’s paradise, the choices of where to dine and drink in BGC is almost endless. From the good old fast food, all-day breakfast delights to casual dining and fine dinner dates, there is surely something for everyone in this lively city.
The Best Nightlife Venue in Town
What comes after working hard? Partying harder. Or chilling through the night, for the non-party people. And BGC’s got it all from cafes, pubs, sports bars, party places, and even pool clubs! With just a few minutes away from great lifestyle places, the work-life balance is surely accessible for the lucky ones working in BGC.
Lots of Parks and Green Spaces
After a day at work, it’s easy to unwind and de-stress if you’re surrounded by lovely parks and green open spaces. Nature is known to do wonders and simply the sight of it can help anyone rejuvenate through the daily grind at work. At BGC, there are lots of parks with benches, running paths, and even wide open spaces of greeneries.
A Great Place to Stay Fit
As you take care of your career, also make sure to take care of your health. Another awesome thing about BGC is that it offers a lot of places for employees to remain fit and healthy. There are quite a number of gyms in the area, running paths at the parks, and even a football field for those who want to keep active. Playing sports or working out at the gym is also a great way for colleagues to bond, to motivate each other, and improve the team’s collaborative spirit.
Happy, healthy, and motivated employees make great assets for any business—may it be customer service, outsourcing, or call center. In a fun and vibrant, yet also professional setting like BGC, ensuring high spirits in your team has never been easier.
How Expanding in Manila Can Help Your Business Grow
Business expansion is always a milestone in every company. This allows business owners to innovate their offerings, cater to a bigger audience, and enhance the customer experience. Business expansion means growth in all aspects and who doesn’t want that?
The challenging part however, is doing business expansion right—with location and cost-efficiency being on top of the crucial list of factors. For business owners, some of the best ways to expand a business is by offshoring and business process outsourcing. This means transferring certain parts of business operations in another location or hiring an offshore team for increase efficiency and savings.
At present, the Philippines remains as one of the best global destinations for offshoring and call center operations. It’s capital, Manila, is the perfect expansion location for companies of all sizes, in any sector. Below are some ways on how this vibrant city can help your business grow further.
Manila is the nation’s capital
As mention, the city of Manila is the capital of the Philippines, making it the central hub for business, trade and commerce, finance, education and leisure. The metropolis alone already has three major central business districts, namely Ortigas Center in Pasig City, Bonifacio Global City in Taguig City, and the Makati Central Business District in Makati City—all connected by major thoroughfares and train systems.
Manila is among world’s fastest growing economy
With an economy that has been consistently improving over the years, the Philippines is now one of the fastest growing economies in the world. According to a research conducted by the American firm IHS Global Insight, the Philippines is forecasted to have a steady increase of gross domestic product (GDP) in the coming years.
Furthermore, the robust long-term growth of the Philippines is also supported and sustained by the country’s strong remittances from Overseas Filipino Workers (OFWs) as well as the booming IT-BPO industry.
Manila businesses is supported by the Government
As more people establish their investments in a city, its value increases as well. To encourage this mutually beneficial model, the Philippine government has always expressed its full support to investors. Business owners who are looking to expand in the Philippines can enjoy incentives such as the Special Economic Zone for local and foreign enterprises, exemptions on local taxes, permits, and corporate income tax for four to eight years.
On top of this, the Philippines is also known as a very cost-efficient location for business operations, along with its talented pool of young professionals who are at par with the world’s best. With these several advantages, Manila stands in the forefront of choices among the best cities in the world for business expansion. It is a location best placed for growth and progress for business owners all over the world.
Interested to know how we can help grow your business in Manila? Contact us today!
Location is one of the make or break factors in operating a business, especially for foreign investors in the call center industry looking to establish business overseas. This is why it’s important for owners of bpo companies to be wary in choosing the location of their new ventures.
In the Philippines, the government has expressed full support for investors, through the varied forms of premiere real estate developments, well-developed business districts, and even laws and ordinances. Designed to attract more investors into the country and to help bpo companies flourish better, the Philippine Economic Zone Authority (PEZA) was developed.
For businesses operating in a PEZA-accredited building or area, below are the benefits awarded to the owners:
· Income Tax Holiday (ITH) 100% exemption from corporate income tax;
· Upon expiry of the Income Tax Holiday 5% Special Tax on Gross Income and exemption from all national and local taxes;
Gross Income refers to gross sales or gross revenues derived from the registered activity, net of sales discounts, sales returns and allowances and minus cost of sales or direct costs but before any deduction is made for administrative expenses or incidental losses during a given taxable period.
· Tax and duty free importation of raw materials, capital equipment, machineries and spare parts;
· Exemption from wharfage dues and export tax, impost or fees;
· Tax and duty free importation of raw materials, capital equipment, machineries and spare parts;
· VAT zero-rating of local purchases subject to compliance with BIR and PEZA requirements;
· Exemption from payment of any and all local government imposts, fees, licenses or taxes. However, while under Income Tax Holiday, no exemption from real estate tax, but machineries installed and operated in the economic zone for manufacturing, processing or for industrial purposes shall be exempt from real estate taxes for the first three (3) years of operation of such machineries. Production equipment not attached to real estate shall be exempt from real property taxes.
· Simplified Import – Export Procedures (Electronic Import Permit System and Automated Export Documentation System);
· Special Non-Immigrant Visa with Multiple Entry Privileges for the following non-resident Foreign Nationals in a PEZA-registered Economic Zone Enterprise: Investor/s, officers, and employees in supervisory, technical or advisory position, and their spouses and unmarried children under twenty-one years of age.
· PEZA extends Visa Facilitation Assistance to foreign nationals their spouses and dependents;
· Non-resident Foreign Nationals may be employed by PEZA-registered Economic Zone Enterprises in supervisory, technical or advisory positions.
With these great benefits, business owners can indeed enjoy efficient and effective operations in the Philippines. There are lots of PEZA locations all over the country, there will surely be a perfect spot for everybody.
Business solutions are great, they facilitate improved operations and a more streamlined process of work. However, a better and more effective approach would be going for a solution specifically designed to address your concerns.
Businesses are complex and there are none two alike. This is why it’s always a great option to see how much you can personalize a solution so it perfectly works for your needs. From specialized work areas to customized internet connection, below are some ways you can enhance your business—the way you need it:
Great for freelancers and project-based employees, co-working spaces are professional work areas used by different people who don’t necessarily need to work in the same team or company. It is a space open for everyone, with shared internet connection and office amenities.
Contrary to co-working spaces that are frequented by freelancers, leased seats cater to a more targeted clientele. These are often availed by business owners who are looking to offshore some of their operations and want a controlled work environment for their team.
Seat Leasing is also very popular among foreign businesses who want to invest in a more cost-efficient location such as the Philippines. There is also a lot of flexibility when it comes to the Seat Leasing packages offered. Depending on the preference of the business owners, they can either simply lease a workstation or top it off with additional services such as recruitment, payroll, or accounting among others.
The modern day business sphere is powered by internet connectivity and for businesses who are involved in certain industry, this could make or break the business. It is also imperative for businesses who have invested in business process outsourcing to have the option of adjusting the bandwidth offered to them, in accordance to their needs. Furthermore, a dedicated internet bandwidth does not only provide faster internet connectivity, but also enhances its security.
Pay-Per-Hour / Month-on-Month Contracts
One of the best options available for businesses looking at outsourcing, the pay-per-hour and month-on-month contract schemes are great ways to incur savings and at the same time maximize productivity. This also spells increased efficiency for everyone, as the team is mandated to focus on the tasks at hand due to the time constraints.
Additionally, this is great for foreign business owners who only need outsource services or leased seats for a limited time such as peak seasons.
Location is key and by having a prestigious address in a city of your choice can definitely boost your business identity and credibility. This is ideal for companies who are not yet ready to establish a physical office space or home-based business owners who want to keep their residential address private.
With these great options, companies can have a more targeted solution that can address their needs better.
Set in the heart of Manila and is easily accessible for everyone, the Ortigas Central Business District is a lovely oasis along the stretch of EDSA. With its laidback atmosphere and that perfect mix of towering skyscrapers and open spaces, the Ortigas CBD is a workplace enjoyed by professionals from all sorts of disciplines—creative, finance, call center, bpo industry, and more!
To know why the Ortigas is the city of choice for most, read on below.
In comparison to other business districts in the Metro, Ortigas Center has a unique atmosphere that is very relaxing. It’s rare to see people rushing past each other or walking around with a scowl on their faces in this city.
Usual sights early morning and/or evening include residents walking their adorable dogs very leisurely, kids playing at the Ortigas Park, and some people running around for a quick workout. Traffic within the Ortigas CBD is very manageable as well. No pollution overload, no street lights at every corner. Strolling is very much welcome.
Safety Is Priority
As a business district that is almost “compartmentalized,” it is easy to feel safe at Ortigas. There are also police officials in their motorcycles visible on almost every street 24/7, as well as streets that are well-lit throughout the night. Call center employees working nightshifts at Ortigas enjoy the peace of mind knowing that they are safe and secure.
Everything is Walking Distance
Another great thing about Ortigas is that almost everything is walking distance—malls, parks, coffee shops, restaurants, and even transport terminals. And we’re not talking about a grueling 30-45 minute walk. Ortigas is so accessible to everything that it’ll take you 10-15 minutes max to reach a shopping center and an additional 5 minutes more for the MRT stations—plus you get to pick between Ortigas or Shaw stations! For those who prefer not to sweat, there are also lots of fx’s that go around the business district. Got a ride? Lots of affordable parking spaces!
Surrounded by Major Shopping Centers
Want to kill time to avoid the rush hour? Need to buy something important before heading home? Or on the lookout for the latest movies out in the cinemas? Four major malls are there for you—choose from Robinsons Galleria, The Podium, SM Megamall, and EDSA Shangrila! For the latest addition, there’s also the Estancia Mall at Capitol Commons, which is a 10-minute drive from Ortigas Center.
Great Choices of Dining and Drinking Places
The accessibility of dining and drinking places for all budget also makes Ortigas a great city to work in From fast food meals to casual food options and even fine dining, there’s something for everyone. There are also quite a number of coffee places and drinking bars in the area and a couple of pubs open 24/7—ideal for unwinding or de-stressing after one’s shift!
With these great establishments in the area, finding the perfect work-life balance at Ortigas Center will surely be a breeze! The promising careers at bpo companies and the awesome environment to match, are what makes bpo call center employees happy and motivated to be at work everyday!
When running a business, one needs all the help they can get. For companies operating overseas, help sometimes come in the form of delegating non-core functions of the business to BPO firms. With the Philippines as the leading destination for BPO services, companies are assured that quality remains on its peak, while the costs are significantly reduced.
Included in the key business functions often outsourced to the Philippines are the following:
No business can operate without data. From the employee to client database, records of the transactions, services offered and availed, shipping documents, account payables and receivables, all of these and more are information crucial for business operations.
Your Philippine team can take care of this information for you. The country’s laws and ordinances ensure data security in handling and processing data, with each project executed with utmost confidentiality.
Inbound/Outbound Customer Service
With the customers at the heart of each business venture, an open communication channel is imperative. Often times, having a call center requires facilities, equipment, and a team trained for inbound and outbound customer support. With all these investments, a more cost-efficient and effective solution would be to outsource your call center operations.
Filipinos are known worldwide to provide a topnotch quality of customer support and experience, wherever the client may be in the world. The Filipinos’ strong command of English language and naturally warm and friendly character enables them to establish immediate rapport among the customers.
Along with an impressive pool of talents when it comes to customer service, the Philippines also have a remarkable I.T. infrastructure and support system. This is then backed with an abundant team of experienced I.T. professionals that are known worldwide for their skills, as well as web developers and graphic designers.
Payroll and Accounting
There are certain aspects of business that require a different level of experience for the company to handle it well. For start ups and small to medium businesses, investing in advanced payroll and accounting software might be too daunting. As one of the leading providers of finance and employee management solutions in the UK, Anderson Group’s diverse and vast experience is indispensable—and readily available for you.
With over a hundred team of accountants and finance professionals in four different locations across the globe, Anderson Group delivers a fast, accurate, and effective service to businesses of all sizes globally.
The call center industry in the Philippines is ever so growing and in the recent years, it has even been recognized as the leading destination for BPO services worldwide. With an impressive pool of talented young professionals that are skilled and highly adaptable, as well as a government offering robust support to investors, it’s no surprise that the outsourcing industry is booming.
For additional reasons on why Philippines is great for BPO services, read on below:
Cost Competitive Advantage with High-Quality Service
Lower operating cost with a competitive salary rate means more savings for your business. The country’s pool of skilled and competitive workforce also enables business owners to operate more cost effectively, without having to compromise quality.
Operational Efficiency with a Highly Skilled Workforce
With a high literacy rate and thousands of college graduates annually, the Philippines is able to produce high caliber professionals that are fluent and proficient in the English language. They are well-equipped to handle the demands of any account and easy to adapt depending on the requirements of your business.
Language and Cultural Compatibility
With a culture and history rich in Spanish and American influences, the West is a welcome addition to the Filipino way of life.
Business Incentives and Robust Government Support
With a government that is fully supportive of its BPO industry, the foreign and local enterprises can enjoy perks such as tax exemptions.
Urban Work Environment in Flood-Free Zones
Weather is unpredictable, but we can always combat it with preparedness. Enjoy business continuity by setting up your operations on flood-free zones in the metro.
Accessibility and Transport Services
Maximize productivity and full team attendance with an office location that is accessible, safe, and convenient for everyone.